Privacy Policy & Data Protection Notice

Jul 22, 2025UncategorizedComments (0)

Privacy Policy & Data Protection Notice

Effective Date Updated 1st July 2025: Applies to:

1. Who We Are

This Privacy Policy explains how Dr Maya Platforms, created and operated by Dr. Kadiyali Srivatsa, collect, use, store, and protect your personal data.

We are committed to safeguarding your privacy and complying with all applicable laws and regulations, including:

  • General Data Protection Regulation (GDPR) – for EU users

  • Digital Personal Data Protection (DPDP) Act 2023 – for Indian users

  • California Consumer Privacy Act (CCPA) – where applicable

  • Google Play & Apple App Store Data Safety Requirements

2. What Data We Collect

We collect minimal personal data to improve your experience. Depending on how you interact with our platforms, we may collect:

a. Personal Data (only if you provide it):

  • Name, email (optional, for login or support)
  • Location (approximate, if enabled)
  • Voice recordings or text entries when using voice/AI features

b. Health-Related Inputs:

  • Symptoms or questions submitted by users
  • Feedback from AI symptom analysis (for improvement, not profiling)

c. Device & Usage Data:

  • Device type, IP address, browser type
  • App usage stats (crash reports, diagnostics)

We do not collect financial, biometric, or highly sensitive personal data without explicit consent.

3. How We Use Your Data

Your data is used to:

  • Provide personalized AI-driven symptom analysis

  • Improve our algorithms and user experience

  • Respond to support queries

  • Identify health trends (in anonymized form) for public health awareness

We do not use your data for advertising or profiling.

4. Data Storage & Retention

  • Data is stored securely using encrypted servers located in [Insert country or region].
  • Personal identifiers (if collected) are stored only as long as necessary for app functionality or legal compliance.
  • Symptom data may be anonymized and aggregated for research and safety purposes.

5. Consent and Control

  • You are in control. You may access, modify, or delete your data anytime by contacting us or via in-app options.
  • By using Dr Maya GPT or the Dr Maya AI App, you consent to data collection as described.
  • You may opt out of non-essential data collection (e.g., usage stats) via device settings.

6. Data Sharing and Disclosure

We do not sell or share personal data with advertisers or third parties.We may share anonymized, non-identifiable data with:

  • Public health authorities (in case of epidemics or government-mandated reporting)
  • Our AI partners (e.g., OpenAI) strictly under data processing agreements, not for training or resale

7. Children’s Data

Our platforms are not intended for users under 13 years old without parental supervision.We do not knowingly collect data from minors unless explicitly permitted by parents.

8. Security Measures

We use industry-standard measures to protect your data:

  • SSL encryption for all data transmission
  • Firewalls and access controls for server security
  • Regular audits and monitoring for vulnerabilities

If a data breach occurs, users will be notified as required by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the data we hold about you
  • Correct or delete your data
  • Object to certain uses
  • Request data portability
  • Withdraw consent at any time

Email: [Insert contact email] to submit requests.

10. Third-Party Services

Our platforms may use third-party services such as:

  • Google Analytics (for anonymized usage metrics)
  • OpenAI (for AI-driven symptom analysis)
  • Firebase / AWS (for cloud data storage)

All third-party providers comply with strict confidentiality and data protection policies.

11. International Users

Data collected may be transferred to and processed in countries other than your own. We ensure data protection standards are upheld in all such transfers, including using Standard Contractual Clauses (SCCs) where applicable.

12. Updates to This Policy

We may update this Policy as laws or technologies evolve.We will inform you of material changes via:

  • App notifications
  • Website banners
  • Email, if provided

13. Contact Us

If you have questions, complaints, or wish to exercise your rights:

  • Dr. Kadiyali Srivatsa Email: srivatsa@doctors.org.uk Website: https://drmayagpt.com 
  • Address: 234, Ellerdine Road, Hounslow, TW3 2PY, UK

✅ Compliant For:

  • ✅ Google Play “Data Safety” section
  • ✅ Apple App Store “Privacy Nutrition Label”
  • ✅ GDPR / DPDP legal frameworks
  • ✅ International users (EU/India/US)